Gloway for Customers:
Please make sure your shipping address is correct and please leave us your full name,mobile phone number,beacuse we ship according the address you provide.
Please kindly understand that oversea shipping will be affacted by many factors such as custom processing,post strike ect.
Please don’t worry and contact us to extend the receiving time if you don’t get your items in time,and you won’t lose your money.
Custom duty tax
As the Customs clearance process is different in different countries,if such kind of goods need to be collected tariff,buyer needs to pay for the tariff. We usually ship item as “GIFT” to customer with lower value, if you have any notes on it please let us know before shipment.
How about the guarantee?and return cost?
We make sure all the rams been tested 100% before shipping,if tried every method we offer you still can not solve your problems,we may have to do replacement.items need to be sent back by local post office air mail(not accept DHL/FEDEX/UPS/TNT,ect) ,when tracking number online,we will send you new ones.
All returned items must be in the original packaging and condition
We will give you some discount in your next order or send you randomly gift to reduce your return cost,please understanding.
Data in SSDs
For SSDs,please make data backup before shipping the negtive items back,beacuse data recovery is unavailable for all SSDs,if data lost,Gloway won’t bear any responsibility